Question 1

What makes your cameras different from regular security systems?

Accepted Answer

The difference is in the imaging and the intelligence behind it. Supported systems use AI Color 24/7 for full-color low-light imaging, advanced sensors and high-quality lenses, human and vehicle detection to reduce irrelevant alerts, AI WDR for high-contrast scenes, and active deterrence with strobes and two-way audio on applicable models. Just as importantly, the system is designed and installed for your specific property rather than sold as a box.

Question 2

Do your cameras work well at night?

Accepted Answer

Night performance is a core part of what we specify. Supported models provide full-color nighttime imaging using advanced sensors, large-aperture lenses, and hybrid illumination combining infrared and white light. Which approach is right depends on the location and the existing lighting, and we choose per camera.

Question 3

Do your systems offer AI features?

Accepted Answer

Yes. Available AI functionality includes human and vehicle detection, line-crossing detection, AI Color 24/7, AI WDR, intelligent footage search, and supported facial-recognition functionality on capable equipment. Feature availability varies by camera and recorder model, and we tell you what each specified model supports.

Question 4

What types of properties can you protect?

Accepted Answer

Homes, businesses, apartment and multi-unit properties, restaurants, retail locations, schools, agricultural and rural properties, industrial sites, and large commercial facilities throughout California's Central Coast.

Question 5

Can I view my cameras from my phone?

Accepted Answer

Yes. Supported systems provide live viewing, recorded playback, event alerts, and remote system management from a smartphone. We configure the app and walk you through it before the job is finished.

Question 6

Do you offer NDAA-compliant equipment?

Accepted Answer

Yes. NDAA-compliant camera and recorder options are available for projects that require them. Not every product on the market is NDAA compliant, so let us know if compliance is a requirement and we will specify accordingly.

Question 7

Do you install fiber optics?

Accepted Answer

Yes. Manuel Alcaraz is a Certified Fiber Optic Technician, and we handle fiber installation, termination, troubleshooting, and repair for residential, commercial, agricultural, and campus properties.

Question 8

Do you install structured cabling?

Accepted Answer

Yes. We install CAT5e and CAT6 structured cabling with proper pathways, terminations, labeling, and testing for new construction, remodels, and retrofits.

Question 9

Do you provide network and Wi-Fi solutions?

Accepted Answer

Yes. We design and install network infrastructure and Wi-Fi coverage for homes, businesses, and larger properties, including PoE switching, racks, access points, and point-to-point links between structures.

Question 10

Do you work with both residential and commercial customers?

Accepted Answer

Yes. Central Coast Surveillance works with homeowners and with commercial, agricultural, and institutional customers throughout the Central Coast and the 831 region.

Question 11

Do you speak Spanish?

Accepted Answer

Yes. Sí hablamos español.

Question 12

What areas do you serve?

Accepted Answer

California's Central Coast and the 831 region, including Salinas, Monterey, Seaside, Marina, and the surrounding communities and agricultural areas. Call (831) 751-3240 to confirm coverage for your location.

Question 13

Do you support systems after installation?

Accepted Answer

Yes. Lifetime technical support and a full equipment warranty are part of what we provide. You call the same team that installed the system.

Frequently asked questions

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